Client Analytics Manager

at Mozilla Corporation Team: : Anonym Locations: : Remote; Remote US

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• Remote; Remote US

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click this link. Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team and role: Mozilla/Anonym is a leading provider of private digital advertising solutions, specializing in providing private measurement, targeting, and optimization services to drive client success and ROI. As a Client Analytics Manager at Mozilla/Anonym, you will be responsible for managing client relationships and engagements to deliver private advertising solutions. You will collaborate closely with internal teams and clients to ensure alignment on project goals, data and delivery specifications, and delivery of services. What you’ll do:

• Conduct Kick-off Meetings: Initiate and lead kick-off meetings with clients and internal teams to establish project objectives, timelines, and deliverables. Coordinate and document Legal, Data Security, Measurement study and other workstreams. Ensure alignment on scope, expectations, and success metrics.
• Develop Configuration Documents: Create detailed configuration documents outlining data integration requirements, data flows, and interim and final delivery dates. Assist with feasibility calculations (including power tests for lift studies). Align configurations with both publishers and advertisers to ensure seamless data flow and accurate reporting.
• Data Integration Management: Oversee data integration processes by managing internal production documentation. Coordinate data integration meetings and address client inquiries regarding customization and scenario-specific requirements.
• Regular Check-ins and Status Meetings: Maintain ongoing communication with clients through regular check-ins and status meetings. Proactively address client concerns, gather feedback, and ensure high levels of customer satisfaction.
• Reporting and Delivery: Develop delivery reports, including in PPT, Excel, and Google Docs. Develop comprehensive reports highlighting key performance indicators (KPIs), optimizations, and strategic recommendations.
• Product Management Collaboration: Collaborate with product management teams to provide client feedback and insights for continuous product improvement and development. Act as a bridge between client needs and product enhancements.
• Client Relationship Management: Nurture strong, long-lasting relationships with clients, serving as their primary point of contact for analytics and project management-related inquiries. Advocate for client needs internally while balancing business objectives and technical feasibility.
• Cross-functional Coordination: Work closely with cross-functional teams including sales, executive management, legal, marketing, and engineering and data science teams to ensure seamless execution of client analytics initiatives. Foster a collaborative environment that prioritizes client success and satisfaction.

What you’ll bring:

• Bachelor’s degree in Business Administration, Marketing, with some exposure to or educational background in Data Science, Math, Statistics, or related field.
• Proven experience in client-facing roles within digital advertising, analytics, or marketing technology sectors.
• Strong analytical skills with proficiency in data analysis and interpretation.
• Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.
• Project management experience with a demonstrated ability to manage multiple projects simultaneously.
• Proficiency in analytics tools.
• Familiarity with advertising platforms (e.g., Google Ads, Facebook Ads) and understanding of digital advertising ecosystem.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP,etc.- varies by country)

About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that openand free is better than closedand controlled.When you work at Mozilla,you give yourself a chance tomake a differencein the livesof Web users everywhere.And you give us achanceto makea differencein your life every single day.Join us tow ork onthe Web asthe platformand help create more opportunityand innovationfor everyone online. Commitmentto diversity,equity,inclusion,and belonging Mozilla understands that valuing diverse creative practicesand forms of knowledgeare crucialto andenrichthe company’s core mission.We encourage applicationsfrom everyone,includ ing membersof allequity-seeking communities,suchas(but certainlynot limitedto) women,racializedand Indigenous persons ,personswith disabilities ,personsofall sexual orientations ,gender identities,and expressions . We will ensurethat qualified individualswith disabilitiesare provided reasonable accommodations toparticipatein the job applicationor interview process,to perform essential job functions,andto receive other benefitsand privilegesof employment ,as appropriate.Please contactus athiringaccommodation@mozilla.comto request accommodation . We are an equal opportunity employer.We do not discriminateon the basisof race(including hairstyleand texture),religion(including religious groomingand dress practices),gender ,gender identity ,gender expression,color,national origin,pregnancy ,ancestry ,domestic partner status ,disability ,sexual orientation ,age ,genetic predisposition ,medical condition ,marital status,citizenship status,military or veteran status ,or any other basis coveredby applicable laws.Mozilla will not tolerate discriminationor harassmentbasedon anyof these characteristics or anyother unlawful behavior ,conduct ,or purpose . Group: D

LI-DNI

Req ID: R3000

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• Remote; Remote US